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Frequently Asked Questions

What is the Emergency Response System?

PCCUA’s emergency response system notifies students of special college closings and news. Sign up either using the Emergency Alert icon in the My RidgeNet portal or through WebAdvisor. Go to and click My RidgeNet at the top of the page. Cell phone number and phone provider are required. You will receive text notification in case of inclement weather, campus closings, or emergency situations.

What is BlackBoard?  

BlackBoard is used for hybrid courses, UA Online courses and PC Net courses. Many instructors utilize this resource in their classes.

When will I receive the Pell Grant and scholarship disbursements? 

Spring 2020:

  • Thursday, February 27, 2020
  • Thursday, April 2, 2020

What is the Student Success Pass card? Why do I need one?  

Students must have student success pass to pick up a Pell/scholarship disbursement check at each disbursement during fall and spring semesters. Students receive the student success pass from their assigned advisor. Students are required to contact advisor a minimum of three (3) times per semester.

How do I know who my advisor is?

An academic advisor is assigned to each student at registration. To find an advisor, click here. The advisor is usually a faculty member in the academic area most closely related to the student's major and will assist the student in choosing appropriate courses and creating an education plan.

How do I check my school EMAIL

After completing registration, a student’s email account will be automatically created within 48 hours. Then complete the following:

  1. Go to the Phillips College homepage log into My RidgeNet at the top left of the screen.  
  2. Enter your username, First initial+lastname+last four digits of Datatel/Student ID number (Mickey Mouse would be
  3. Enter your Password which is your full date of birth (mmddyyyy).

How do I enroll for online courses?

To enroll in any online course, you must contact your advisor or Bennie Fonzie, by email. If communicating via email, you must include your name, student ID, and the online course name and number. If you do not receive a response within two business days, you are not enrolled in the class, and you should contact your advisor or the Admissions Office at (870) 338-6474, Ext. 1336.

How do I log into WebAdvisor?

WebAdvisor provides student with access to their personal information, billing and account information, transcript, grades, and class schedules.

  1. Go to My RidgeNet at and select the WebAdvisor link.
  2. Click on login the upper right of the main menu.
  3. Enter your username, First initial+lastname+last four digits of Datatel/Student ID number.
  4. Press TAB
  5. Enter your Password which is your full date of birth (mmddyyyy).
  6. Click submit.

If you have problems, please submit a helpdesk ticket from the WebAdvisor Guest Page.

How do I login to a computer on campus?  How do I get a computer account?

All student labs are preset to automatically log in as a student. All programs loaded on the computer are available for students to use. To access the internet, double-click the Firefox icon on the desktop. You will be prompted to enter your email address and password.

Email address: First initial + last name + last 4 digits of student ID +, i.e. -
Password: Your birthdate, i.e. – 01051985

How do I check my grades?

Students may access grades at the WebAdvisor link. Steps include:

  • Click on “Log into WebAdvisor”
  • Then “Log In”. User name is the first initial and last name using lowercase letters and the last four digits of the student's ID.
  • Enter the eight digit date of birth (mmddyyyy) in the “Password” box.

How do I apply for graduation?

Students graduate in December and May. An annual graduation ceremony is held in May in Phillips and Arkansas Counties.

When a student is scheduled to graduate, the advisor and student must fill out a Graduation Application (see below). A degree audit must be attached to the application, and sent to the Vice Chancellor for Instruction’s office. Any course substitutions must be written on the degree audit, and the degree audit must match the catalog year for the student.

The deadline to submit an application to graduate in December 2019 is November 8. The deadline to submit an application to graduate in May 2020 is March 13.

To earn an Associate’s Degree, at least thirty (30) credit hours or the last fifteen (15) hours must be earned from PCCUA. For a Technical Certificate, at least half the credit hours must be earned at PCCUA. Students can only receive one Associate of Arts degree from PCCUA.

Graduation Application

Certificate of Proficiency Application